To buy load using Maya, open the Maya app, choose the load or mobile top-up option, enter the mobile number, select the load amount or promo, review the details, then confirm the payment.
Before buying load, make sure the mobile number, network, promo, amount, and Maya balance are correct. Load transactions may be difficult to cancel once confirmed.
If you need to add money first, read our guide on how to cash in Maya in the Philippines. For account limits, check Maya wallet limits.
Can You Buy Load Using Maya?
Yes. Maya may allow users to buy mobile load, promos, data packages, call packages, text packages, or other supported prepaid products through the app.
Available load products may depend on the mobile network, app version, account status, and current provider rules.
What You Need Before Buying Load
- An active Maya account
- Enough Maya balance
- The correct mobile number
- The correct network or promo
- A stable internet connection
How to Buy Load Using Maya
- Open the Maya app.
- Log in to your account.
- Go to the load or mobile top-up section.
- Enter the mobile number you want to load.
- Select the network if the app asks for it.
- Choose the load amount, promo, or package.
- Review the mobile number, promo, amount, and total cost.
- Confirm the purchase only if everything is correct.
- Wait for the confirmation message or receipt.
Can You Buy Load for Another Number?
Yes, you may be able to buy load for another mobile number. This can be useful for sending prepaid load to family, friends, or another phone you use.
Always double-check the mobile number before confirming. If you send load to the wrong number, reversal may be difficult or impossible.
Maya Load Fees and Discounts
Some load purchases may show discounts, promos, rewards, or service rules depending on current Maya offers and network availability. Fees or promo prices may change over time.
| Item | What to Check |
|---|---|
| Mobile number | Make sure the number is correct |
| Network | Check that the promo matches the network |
| Promo details | Review data, calls, texts, and validity |
| Total amount | Confirm the final cost before paying |
How Long Does Maya Load Take?
Many load purchases may arrive quickly after confirmation. However, delays can happen because of network processing, app issues, provider maintenance, or temporary system traffic.
If the load does not arrive immediately, check your Maya transaction history and wait for the expected processing time before buying again.
What to Do If Load Is Not Received
- Check if your Maya balance was deducted.
- Review your transaction history.
- Confirm the mobile number and promo selected.
- Save the receipt or reference number.
- Wait for the expected processing time.
- Contact Maya support or the mobile network if the issue continues.
Common Maya Load Problems
- Wrong mobile number entered
- Wrong network or promo selected
- Insufficient Maya balance
- Load delayed by mobile network
- App or provider maintenance
- Payment deducted but load not received
Safety Tips When Buying Load
- Use only the official Maya app.
- Double-check the mobile number before confirming.
- Review promo details and validity.
- Keep the receipt or reference number.
- Do not share your password, OTP, PIN, or account details.
- Avoid buying load through suspicious links or unofficial pages.
FAQ
Can I buy load for someone else using Maya?
Yes. You may enter another mobile number when buying load, but make sure the number is correct before confirming.
Why did my Maya load not arrive?
Load may be delayed because of network processing, app issues, wrong number, wrong promo, or temporary provider maintenance.
Can I cancel a Maya load purchase?
Once confirmed, load purchases may be difficult or impossible to cancel. Contact official support immediately if there is a mistake.
Does Maya charge a fee for buying load?
Fees, discounts, and promo prices may vary. Check the final amount shown in the app before confirming.
What should I keep after buying load?
Keep the receipt, reference number, mobile number, promo details, and confirmation message.
Final Note
Maya load products, promos, discounts, fees, and processing time may change. Always check the latest details inside the official Maya app before buying load.